Hey there, I'm Ron Pereira of Gemba Academy, and I'd like to welcome you to this first module of our five S course. By the end of this module, you'll know what five S is and why it's so important, no matter what type of industry you work in. And finally, you'll know where the original concepts of 5S started. And as a small hint, it doesn't seem to be Japan like so many think it to be. Well, let's get started by first answering the question: what exactly is 5S? Well, formally defined, 5S is a method of creating a clean and orderly workplace that exposes waste and makes abnormalities immediately visible. As an aside, this particular image has an interesting story behind it. The man on his hands and knees polishing the floor just happens to be the president of this manufacturing company. You see, at this company, nearly all employees, including senior management, come to work 30 minutes early every day in order to clean and tidy things up. Oh, and one other small fact, these thirty minutes are unpaid and completely voluntary. But as it turns out, 5S is so ingrained into this company's culture that nearly all employees partake in this early morning routine. Now, with this said, while cleaning is an extremely important part of 5S, it must be said that 5S is far more than a housekeeping initiative, like so many confuse it to be. You see, as we learned earlier, one of the main purposes of 5S is to be able to identify abnormalities. In other words, if the place we work in is an unorganized mess, chances are we'll rarely be able to spot when something's not right. But if we have things neat, clean, and tidy, we're far more likely to identify...
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